Are there minimum quantities? Yes.
Can you ship to a PO Box - No.
How long does it take? Depending on format (paperback vs. hardcover) expect 2 to 4 weeks. Timing is provided at order with tracking.
What payments do you accept?
All orders are taken by a credit card. Cards are charged when the order is taken.
Do you take returns?
Returns are only processed for defects within 14 days of receipt. This is a requirement of the distributor. After 14 days, no returns are accepted. Please open boxes and inspect immediately.
All returns require a Return Authorization from the distributor and require notification if defective from printing or shipping. Contact Tommy Carbone to process.
Note to retailers:
If you order directly through Ingram, my books are listed as "non-returnable." This is required because if a store orders large quantities and then returns them, I must pay for the books and the shipping. Non-return is selected to ensure stores only order quantities they intend to hold and sell. However, even with non-return selected, should you get a print defect or shipping damaged order, Ingram must honor that return. Contact them for resolution.
